Privacy Policy

1. Introduction

ShadowCoder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software application and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Contact us through our support email
• Subscribe to our newsletter

The personal information we collect includes:

• Email address — Used for account creation, communication, and support
• Name — Used for personalization and communication
• Payment information — Processed securely by our payment provider (see Section 5)

3. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand how visitors interact with our website
• Authentication cookies — remember your login status

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Improve our software and website
• Detect and prevent fraud or unauthorized access

5. Payment Processing

All payments are processed securely through Lemon Squeezy, our third-party payment processor. We do not store or have access to your complete payment card information. Lemon Squeezy handles all payment data in accordance with PCI-DSS standards. For more information about how Lemon Squeezy handles your data, please review their privacy policy at lemonsqueezy.com/privacy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

To exercise these rights, please contact us at support@shadowcoder.ink.

9. Third-Party Services

Our software may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@shadowcoder.ink